The Library of Parliamentis a non-partisan organization providing stimulating and rewarding work. We recognize that our employees are our most important asset and, as such, we offer excellent benefits, 4 weeks’ vacation leave, learning opportunities to support professional and career development, competitive salaries and more!
The Public Education Programs (PEP) section delivers the Library’s public, educational and visitor programs, which help to educate and inform Canadians about Parliament and its institutions with a variety of tools and resources, including guided tours, exhibits, and print and web resources.
The PEP section includes the Parliamentary Guide Program, which involves the delivery and facilitation of a variety of services for parliamentarians as well as on-site programs for the public on behalf of Parliament.
We are currently looking for candidates to staff the following position: Interpretation Officer.
Interpretation officers work in a dynamic team environment and serve as the public face of Parliament. They are responsible for conceiving and delivering high-quality guided tours of the Canadian Parliament; for recruiting, training, mentoring, managing and evaluating the work of a team of parliamentary guides; and for coordinating daily tour schedules.
Parliamentary Information and Research Service
Public Education Programs
Parliamentary Tour Program
Determinate positions / Anticipatory staffing
Bilingual Imperative (CBC/CBC)
Competency Profile: CompetencyProfile_Professionals-e.pdf
For the purposes of this selection process, the following knowledge criteria will be evaluated:
Best practices in visitor services
Theories, methods and techniques of heritage interpretation and their practical application
How the Canadian Parliament works, of its history, activities, and the art and architecture of the Parliament buildings
Methods, techniques and practices of developing and delivering training sessions
To be considered, candidates must have:
Successful completion of post-secondary education in a field related to the duties of the position, or an acceptable combination of relevant education, training and experience
Experience in the delivery of historical and/or cultural interpretive programs
Experience in supervision in a cultural or educational milieu, or in a recreational or visitor service environment
Experience in dealing with a diverse clientele
Candidates retained in this selection process will be required to obtain:
- A successful second-language evaluation (Bilingual staffing – imperative: CBC/CBC)
- A successful pre-employment screening
This selection process is open to the public and to employees of the Senate, the House of Commons, the Library of Parliament, the Office of the Senate Ethics Officer, the Office of the Conflict of Interest and Ethics Commissioner, and the public service.
This selection process will include a second-language evaluation, an exam and an interview. The interview will consist of behavioural, situational and knowledge-based questions. Candidates will be required to pass each stage in order to move to the next stage of the staffing process.
Qualified candidates from this selection process may be considered for determinate or indeterminate positions at the Library of Parliament that require similar knowledge and/or competencies.
Education and experience requirements will be used as to determine which candidates will be asked to participate in the next stage of the selection process.
Satisfactory references and proof of education are essential conditions of appointment.
Travel and relocation expenses are the responsibility of the candidates.
The Library of Parliament is committed to employment equity.
Preference will be given to Canadian citizens and to permanent residents who are legally able to work in Canada. Applicants who have a valid work permit may also be considered.
Apply no later than September 3, 2018 11:59 PM Eastern Time.
Please quote Staffing Process 18-LOP-69 and send us your C.V., along with a cover letter indicating how you meet each of the education and experience requirements of the position.
Send us your application:
Questions? Contact Human Resources at 613-617-0943 or email@example.com.
We thank all those who apply. Please note that only those selected for further consideration will be contacted.