The Library of Parliament is a non-partisan organization providing stimulating and rewarding work. We recognize that our employees are our most important asset; for that reason, we offer excellent benefits, a minimum of four weeks’ vacation leave, learning opportunities to support professional and career development, competitive salaries, and more!

Our Information and Document Resource Service (IDRS) provides high-quality, substantive and timely information and documentation to Parliament and its staff by building, managing, preserving and optimizing access to the Library’s information assets.

We are currently looking for candidates to staff the following position: Corporate Information and Records Management Advisor.

Working closely with the Manager, Information and Records Management, the Corporate Information and Records Management Advisor assists in developing information and records management (IRM) procedures; advises client groups regarding best practices; interprets and applies related legislation and policies; and coordinates and performs frontline IRM program activities.

Corporate Information and Records Management Advisor

Information and Document Resource Service
Information and Records Management

Determinate / Acting / Assignment / Secondment Positions (two years)

LS-02 ($67,951–$81,376)
Bilingual staffing – imperative (CBC/CBC)

For the purposes of this selection process, the competencies listed in the attached Competency Profile will be evaluated.

NOTE: This selection process will also be used to establish a pool of prequalified candidates that could be used to staff determinate and indeterminate positions at the Library of Parliament that require similar knowledge or competencies.


The following knowledge criteria will also be evaluated:

  • Knowledge of Canadian and international information management standards, principles and best practices
  • Knowledge of the processes and steps involved in developing and implementing records management tools, such as the Records Classification Scheme and the Records Retention and Disposition Schedule
  • Knowledge of the principles and best practices of developing and delivering training and outreach activities, particularly for adult learners

To be considered, candidates must have:

  • A master’s degree in library science or information science from an accredited university or an equivalent combination of education and experience
  • Experience in managing information in a knowledge institution (such as a library, archive or research institute) or in a government environment
  • Experience in developing, implementing and communicating procedures and policies related to information management
  • Experience in working with information systems such as institutional repositories or electronic records management systems


  • Experience in configuring records management in GCDocs (OpenText Content Server)
  • Experience in coordinating or managing projects
  • Experience in gaining buy-in for changes to procedures, policies or information systems
  • Experience in managing change within an organization

Candidates retained in this selection process will be required to obtain:

  • A successful second-language evaluation (Bilingual staffing – imperative: CBC/CBC)
  • A successful pre-employment screening

Additional Information:

  • This selection process is open to the public and to employees of the Library of Parliament, the Senate, the House of Commons, the Office of the Senate Ethics Officer, the Office of the Conflict of Interest and Ethics Commissioner, the Parliamentary Protective Service, and the Office of the Parliamentary Budget Officer.
  • This selection process will include a second-language evaluation, a written qualifying exam and an interview. The interview will consist of behavioural, situational and knowledge-based questions. Candidates will be required to pass each stage in order to move to the next stage of the selection process.
  • Qualified candidates from this selection process may be considered for determinate or indeterminate positions at the Library of Parliament that require similar knowledge and/or competencies.
    Education and experience requirements will be used to determine which candidates will be asked to participate in the next stage of the selection process.
  • Satisfactory references and proof of education are essential conditions of
  • appointment.
    Travel and relocation expenses are the responsibility of the candidates.
  • The Library of Parliament is committed to employment equity.
  • Preference will be given to Canadian citizens and to permanent residents who are legally able to work in Canada. Applicants who have a valid work permit may also be considered.

Apply no later than  September 23, 2019 11:59 PM  Eastern Time.

To apply, please send us your curriculum vitae, along with a covering letter indicating how you meet each of the education and experience requirements of the position. Please quote Staffing Process 19-LOP-273 in your documents and, if you apply by email, in the subject line of your email.

Send us your application:

By email:

By fax:     613-995-9582

By mail:   50 O’Connor Street
                  Library of Parliament
                  Human Resources Directorate
                  Ottawa, ON K1A 0A9

Questions? Contact Human Resources at 613-797-9238 or

We thank all those who apply. Please note that only those selected for further consideration will be contacted.

Competency Profile for Information Management – Advisor


Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups

Level 3: Adapts to widely varying needs.

  • Adapts to new ideas and initiatives across a wide variety of issues or situations.
  • Supports major changes that challenge traditional ways of operating.
  • Adapts interpersonal style to highly diverse individuals and groups in a range of situations.
  • Adapts own plans and priorities in anticipation of change.

Providing service excellence to internal and/or external clients, addressing immediate and evolving client needs

Level 2:  Maintains client contact.

  • Follows up with clients during and after delivery of services to ensure that their needs have been met.
  • Keeps clients up to date on the progress of the service they are receiving and changes that affect them.
  • Maintains service to clients during critical periods.
  • Addresses clients’ issues in order of priority.


Treating others fairly, honestly and respectfully, furthering the integrity of the organization and its relationships of trust within the work environment and in the broader community

Level 1:  Acts in fair and ethical manner toward others.

  • Treats everyone equally with fairness, honesty and respect all the time.
  • Refrains from behaviour or language that is exclusionary or offensive.
  • Focuses on organizational success rather than personal gain.
  • Follows through consistently on promises and commitments made to others.
  • Presents facts and circumstances transparently, no matter how difficult the facts may be.
  • Guards confidential and sensitive information, passing it on only to those that need to know.
  • Maintains ethical principles even in the most challenging circumstances.


Understanding and applying procedures to select, acquire, organize, describe, retrieve, maintain and disseminate information and knowledge resources of all types, media and format

Level 4:  Demonstrates advanced knowledge and ability, and applies the competency in new or complex situations. Guides other professionals.

  • Applies theories, principles and practices of information and knowledge resource management to develop practical solutions to complex challenges.Demonstrates an understanding of the content and format of information and knowledge resources to critically evaluate, select, acquire, organize, describe, analyze and disseminate them.
  • Ensures adherence to procedures and policies for effective information and knowledge resource management.
  • Negotiates effectively with information stakeholders, vendors and content providers.
  • Trains and coaches others in effective practices for information and
  • knowledge resource management.


Implementing procedures and standards to ensure high-quality results, and taking action to identify or manage quality issues, as appropriate

Level 3:  Reviews and coaches others on quality standards.

  • Explains the organizational policies and procedures for quality assurance.
  • Works at a level that consistently meets and models the quality standards set by the organization.
  • Reviews the work of others to ensure that organizational quality standards are met.
  • Advises management when quality issues and challenges are apparent.


Working in a conscientious, consistent and thorough manner to ensure accuracy and the quality of work products and services delivered

Level 4:  Identifies relevant information.

  • Identifies relevant and irrelevant information when reading complex documents under tight deadlines.
  • Maps out all the logistics and details of a situation to ensure smooth and flawless implementation.
  • Coaches others on methods and tools to ensure the accuracy of work. 


Dealing with situations and issues proactively and persistently, seizing opportunities that arise

Level 3:  Addresses imminent issues or opportunities (“imminent” does not necessarily mean that a crisis is involved).

  • Takes action to avoid an imminent problem.
  • Capitalizes on an imminent opportunity.
  • Suggests ways to achieve better results or add value beyond the current situation.
  • Perseveres in seeking opportunities to advance organizational objectives in the near term.


Analyzing and synthesizing information to understand issues, identify options and support sound decision-making

Level 3:  Analyzes complex situations.

  • Analyzes complex situations, breaking each into its constituent parts.
  • Evaluates alternative causes or ways of interpreting complex information.
  • Identifies connections between situations that are not obviously related.
  • Identifies gaps in information and makes assumptions to continue the analysis and/or take action.


Communicating clearly and respectfully with different audiences, both orally and in writing

Level 3:  Adapts communication.

  • Tailors communication (e.g., content, style, tone and medium) to diverse audiences and readerships.
  • Reads cues from diverse audiences to assess when and how to change planned communication approach to deliver message effectively.
  • Communicates with varying organizational levels, sometimes on the spot.
  • Recognizes others’ complex or underlying needs, motivations or concerns, communicating effectively despite the sensitivity of the situation.
  • Conveys important nuances and context to facilitate understanding of the message or material.