The Library of Parliament is a non partisan organization providing stimulating and rewarding work. We recognize that our employees are our most important asset and, as such, we offer excellent benefits, a minimum of four weeks’ vacation leave, learning opportunities to support professional and career development, competitive salaries, and more!

Our Information and Document Resource Service (IDRS) provides high-quality, substantive and timely information and documentation to Parliament and its staff by building, managing, preserving and optimizing access to the Library’s information assets.

We are currently looking for candidates to staff the following position: Records Management Technician.

The Records Management Technician configures the records management functionalities in the institutional repository and develops business processes to facilitate the access, capture, control, maintenance and disposition of records. The incumbent provides support to clients in managing their records and documents, and applies policies and best practices for electronic records.



Indeterminate (1 position) / Determinate/Acting/Assignment/Secondment Position (two years) (1 position)

LT-4 ($62,179 –$71,095)
Bilingual staffing – imperative (CBC/CBC)

For the purposes of this selection process, the competencies listed in the attached Competency Profile will be evaluated.

NOTE:  This selection process will also be used to establish a pool of prequalified   candidates that could be used to staff determinate and indeterminate positions at the Library of Parliament that require similar knowledge or competencies.


The following knowledge criteria will also be evaluated:

  • Knowledge of relevant legislation, policies and best practices related to records management

To be considered, candidates must have:

  • Successful completion of post-secondary education, or an acceptable combination of relevant education, training and experience
  • Experience with systems used for the management of electronic documents and records
  • Experience implementing and testing work processes in systems
  • Experience providing support and advice within an Electronic Document and Records Management System (EDRMS)
  • Experience participating in projects or collaborating with stakeholders regarding the management of electronic documents and records 


  • Experience working with OpenText Content Server 16 (GCdocs), Fastman Permissions Manager, Blubaker or similar tools
  • Experience managing permissions within an EDRMS
  • Experience developing and/or updating multiple file plans within an EDRMS
  • Experience developing and/or implementing the records management component of an EDRMS (including automated disposition)


Candidates retained in this selection process will be required to obtain:

  • A successful second-language evaluation (Bilingual staffing – imperative: CBC/CBC)
  • A successful pre-employment screening


Additional Information:

  • This selection process is open to the public and to employees of the Library of Parliament, the Senate, the House of Commons, the Office of the Senate Ethics Officer, the Office of the Conflict of Interest and Ethics Commissioner, the Parliamentary Protective Service, and the Office of the Parliamentary Budget Officer.
  • This staffing process will include a second language evaluation, an interview and could include a written exam. The interview will consist of behavioural, situational and knowledge-based questions. Candidates will be required to pass each stage in order to move to the next stage of the selection process.
  • Qualified candidates from this selection process may be considered for determinate or indeterminate positions at the Library of Parliament that require similar knowledge and/or competencies.
  • Education and experience requirements will be used to determine which candidates will be asked to participate in the next stage of the selection process.
  • Satisfactory references and proof of education are essential conditions of appointment.
  • Travel and relocation expenses are the responsibility of the candidates.
  • The Library of Parliament is committed to employment equity.
  • Preference will be given to Canadian citizens and to permanent residents who are legally able to work in Canada. Applicants who have a valid work permit may also be considered.

Apply no later than  March 23, 2020 11:59 PM  Eastern Time.

To apply, please send us your curriculum vitae, along with a covering letter indicating how you meet each of the education and experience requirements of the position. Please quote Staffing Process 19-LOP-527 in your documents and, if you apply by email, in the subject line of your email.

Send us your application:                

By email:
By fax:     613-995-9582
By mail:   50 O’Connor Street                                       
                  Library of Parliament                                      
                  Human Resources Directorate                                        
                  Ottawa, ON K1A 0A9

Questions? Contact Human Resources at 613-797-9238 or

We thank all those who apply. Please note that only those selected for further consideration will be contacted.

Competency Profile for Information Management – Technician


Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups

Level 2: Adapts to situations.

  • Changes own behaviour or approach to suit the situation.
  • Adjusts rules or procedures, based on the situation, while remaining guided by the organization’s values.
  • Adapts behaviour to perform effectively under changing or unclear conditions.


Providing service excellence to internal and/or external clients, addressing immediate and evolving client needs

Level 1: Responds to immediate client needs.

  • Responds to client needs in a timely, professional, helpful and courteous manner.
  • Shows clients that their perspectives are valued.
  • Strives to meet service standards in all circumstances.


Treating others fairly, honestly and respectfully, furthering the integrity of the organization and its relationships of trust within the work environment and in the broader community

Level 1: Acts in fair and ethical manner toward others.

  • Treats everyone equally with fairness, honesty and respect all the time.
  • Refrains from behaviour or language that is exclusionary or offensive.
  • Focuses on organizational success rather than personal gain.
  • Follows through consistently on promises and commitments made to others.
  • Presents facts and circumstances transparently, no matter how difficult the facts may be.
  • Guards confidential and sensitive information, passing it on only to those that need to know.
  • Maintains ethical principles even in the most challenging circumstances.


Understanding and applying procedures to select, acquire, organize, describe, retrieve, maintain and disseminate information and knowledge resources of all types, media and format

Level 3: Demonstrates intermediate knowledge and ability, and applies the competency, with minimal or no guidance, in the full range of typical situations. Requires guidance to handle novel or more complex situations.

  • Applies appropriate methods and practices to manage the full cycle of information and knowledge resource management from creation or acquisition to disposal.
  • Applies appropriate policies and procedures when managing data, information and knowledge resources.
  • Provides access to the best available externally published and internally created information and knowledge resources.
  • Demonstrates an understanding of the content and format of information and knowledge resources, including the ability to select, analyze, describe and disseminate.
  • Disseminates content throughout the organization using a suite of information and knowledge resource access tools.
  • Monitors the information marketplace and evaluates resources of potential value to recommend acquisitions or purchases as needed.


Implementing procedures and standards to ensure high-quality results, and taking action to identify or manage quality issues, as appropriate

Level 2: Consistently meets quality standards set by the organization.

  • Answers basic questions related to policies and procedures for quality assurance set by the organization.
  • Exemplifies quality standards set by the organization.
  • Seeks opportunities to improve how work is done, raising the quality of the output.


Working in a conscientious, consistent and thorough manner to ensure accuracy and the quality of work products and services delivered

Level 2: Recognizes less obvious information.

  • Verifies assumptions and information before accepting them.
  • Seeks out others to check or review own work.
  • Reviews all relevant information or aspects of a situation before taking action or making a decision.


Dealing with situations and issues proactively and persistently, seizing opportunities that arise

Level 2: Addresses current issues.

  • Acts on issues in own area of responsibility instead of waiting or hoping the problem will solve itself.
  • Tries various approaches and solutions to resolve a problem.
  • Persists when significant difficulties arise.


Working collaboratively with others to achieve organizational goals

Level 1: Collaborates with others.

  • Deals honestly and fairly with others, showing consideration and respect for individual differences.
  • Does own fair share of the work.
  • Seeks assistance from other team members, as needed.
  • Assists other team members.
  • Shares all relevant information with others.


Analyzing and synthesizing information to understand issues, identify options and support sound decision-making

Level 2:Identifies critical relationships in information.

  • Identifies critical connections and patterns in information and data.
  • Draws logical conclusions based on an in-depth analysis of information.
  • Recognizes causes and consequences of actions and events that are not readily apparent.
  • Anticipates obstacles in considering next steps.