The Library of Parliament is a non-partisan organization providing stimulating and rewarding work. We recognize that our employees are our most important asset and, as such, we offer excellent benefits, a minimum of four weeks’ vacation leave, learning opportunities to support professional and career development, competitive salaries and more!

The Library of Parliament believes that the excellence for which it is known is enhanced by nurturing an inclusive workplace that embraces diversity, values differences and supports the full participation of all employees. The Library is committed to creating and maintaining a diverse workforce reflecting the communities in which we live and work, the clients with whom we work, and Canadian society as a whole.

Corporate Services (CS) provides support and services to the Library of Parliament in the areas of human resources, finance, materiel management, corporate planning, information technology, and publishing, editing and creative services.

We are currently looking for candidates to staff the following position: Senior Business Solutions Analyst (indeterminate) and Business Solutions Analyst (anticipatory).

Challenge yourself! Join us as we build on the information management (IM) and information technology (IT) capacity of the Library of Parliament. Become part of a group of dedicated professionals who deal with technology every day in a fast-paced and dynamic environment. The Information Technology Directorate provides exciting opportunities to apply your education and knowledge in a wide range of IM and IT areas and projects.



Indeterminate Position

MPA-5 ($92,123–$108,976)
Bilingual staffing – imperative: (CBC/CBC)

For the purposes of this selection process, the competencies listed in the attached Competency Profile will be evaluated.

NOTE: While this position is eligible for part-time telework, regular on-site presence is required at Library of Parliament workplaces located in the National Capital Region

The following knowledge criteria will also be evaluated:
• Knowledge of project management principles, processes and tools. 
• Knowledge of business analysis principles, methods, procedures, practices and techniques.
• Knowledge of business process and data management best practices used in an IM/IT environment to configure and support enterprise software applications. 
• Knowledge of stakeholder management and customer service best practices.  
• Knowledge of product and service management best practices in an IM/IT environment. 
• General knowledge of the Library’s functions, mandate and role within the Parliament of Canada 

To be considered, candidates must have:
• A bachelor’s degree in management information systems, computer science or a related field OR an acceptable combination of education, training and relevant experience
• A minimum of two years’ experience in managing complex IM/IT projects and services, and managing the delivery of end-to-end business solutions using off-the-shelf software, custom applications, websites and business processes
• A minimum of three years’ experience in delivering IM/IT solutions using such techniques as stakeholder management, process modelling, business and systems analysis, gap analysis and change management, among others, in order to meet business needs
• Experience managing cross-functional project staff, including business clients, external contractors, developers, and IT system specialists 

*Candidates who do not meet these minimum required years of experience may be considered for an anticipatory process for the position of Business Solutions Analyst at an MPA-4 level ($82,508 - $97,601)

Candidates retained in this selection process will be required to obtain successfully:
• A second-language evaluation (Bilingual staffing – imperative: CBC/CBC)
• A pre-employment screening

Additional Information:
• This selection process is open to the public.
• This selection process may include a second-language evaluation, a written qualifying exam and an interview. The interview will consist of behavioural, situational and knowledge-based questions. Candidates will be required to pass each stage in order to move to the next stage of the selection process.
• We are committed to providing an inclusive and barrier-free work environment, starting with the staffing process. If you require accommodations during any phase of the evaluation process, please contact us at
• Qualified candidates from this selection process may be considered for determinate or indeterminate positions at the Library of Parliament that require similar knowledge and/or competencies.
• The vaccination requirement for employees of the Library of Parliament established by the Policy on COVID-19 Vaccination was suspended. The Library of Parliament will continue to follow the situation closely, and should the epidemiological conditions change, we will assess whether there is a need to reinstate the vaccination policy and the associated essential condition of employment applicable to indeterminate, determinate, student and intern hiring.
• Education and experience requirements will be used to determine which candidates will be asked to participate in the next stage of the selection process.
• Satisfactory references and proof of education are essential conditions of appointment.
• Travel and relocation expenses are the responsibility of the candidates.
• Only those legally permitted to work in Canada can participate in this selection process.

Apply no later than  June 4, 2023 11:59 PM  Eastern Time.

To apply, please send us your curriculum vitae, along with a covering letter indicating how you meet each of the education and experience requirements of the position. 

Please quote your full name and 22-LOP-294 in your documents and, if you apply by email, in the subject line of your email.

Send us your application by email at 
Questions? Contact Human Resources at 343-542-4836 or

We thank all those who apply. Please note that only those selected for further consideration will be contacted.

Competency Profile for Project Management – Senior IT Project Manager


Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups

Level 4:  Adapts plans and goals.
• Adapts organizational or project plans to meet new demands and priorities.
• Revises project goals when circumstances demand it.
• Responds quickly to shifting opportunities and risks.


Providing service excellence to internal and/or external clients, addressing immediate and evolving client needs

Level 4:  Provides seasoned advice.
• Acts as a seasoned advisor, providing independent opinion on complex client problems and novel initiatives, and assisting with decision-making.
• Encourages clients to consider difficult issues when it is in their best interests.
• Advocates on behalf of clients to more senior management, identifying approaches that meet clients’ needs as well as those of the organization.


Treating others fairly, honestly and respectfully, furthering the integrity of the organization and its relationships of trust within the work environment and in the broader community

Level 1:  Acts in fair and ethical manner toward others.
• Treats everyone equally with fairness, honesty and respect all the time.
• Refrains from behaviour or language that is exclusionary or offensive.
• Focuses on organizational success rather than personal gain.
• Follows through consistently on promises and commitments made to others.
• Presents facts and circumstances transparently, no matter how difficult the facts may be.
• Guards confidential and sensitive information, passing it on only to those that need to know.
• Maintains ethical principles even in the most challenging circumstances.


Communicating clearly and respectfully with different audiences, both orally and in writing

Level 3:  Adapts communication.
• Tailors communication (e.g., content, style, tone and medium) to diverse audiences and readerships.
• Reads cues from diverse audiences to assess when and how to change planned communication approach to deliver message effectively.
• Communicates with varying organizational levels, sometimes on the spot.
• Recognizes others’ complex or underlying needs, motivations or concerns, communicating effectively despite the sensitivity of the situation.
• Conveys important nuances and context to facilitate understanding of the message or material.


Dealing with situations and issues proactively and persistently, seizing opportunities that arise

Level 3:  Addresses imminent issues or opportunities (“imminent” does not necessarily mean that a crisis is involved).
• Takes action to avoid an imminent problem.
• Capitalizes on an imminent opportunity.
• Suggests ways to achieve better results or add value beyond the current situation.
• Perseveres in seeking opportunities to advance organizational objectives in the near term.


Making and following plans and allocating resources effectively to reach goals that are central to organizational success

Level 3:  Plans and organizes major activities.
• Identifies various resources needed (e.g., different types of expenditures; different skill mixes).
• Produces realistic and achievable work plans.
• Develops back-up plans to handle potential obstacles.
• Breaks activities into smaller components to facilitate completion.
• Renegotiates commitments or deadlines as circumstances dictate, keeping management informed of expected completion.
• Evaluates the extent to which objectives have been achieved.


Analyzing and synthesizing information to understand issues, identify options and support sound decision-making

Level 3:  Analyzes complex situations.
• Analyzes complex situations, breaking each into its constituent parts.
• Evaluates alternative causes or ways of interpreting complex information.
• Identifies connections between situations that are not obviously related.
• Identifies gaps in information and makes assumptions to continue the analysis and/or take action.


Understanding and applying technical and functional knowledge and skills to accomplish work objectives, while keeping up to date with new developments in the subject area and continuing to enhance skills

Level 4:  Demonstrates advanced knowledge and ability.
• Deals with new or complex issues in the technical or functional area.
• Adapts approaches in novel situations.
• Explains advanced or complex concepts and methods.
• Guides others in the technical or functional area.
• Makes recommendations on the best course of action in complex situations.


Understanding and applying formal project management principles and practices during the planning, implementation, monitoring and completion of information technology (IT) projects, ensuring effective management of scope, resources, time, cost, quality, risk and communications

Level 4:  Demonstrates advanced knowledge and ability and applies the competency in new or complex situations. Guides other professionals.
• Manages complex, multifaceted and interrelated projects that cross departmental boundaries.
• Conducts comprehensive risk assessments and develops several plans for eliminating or mitigating the risks identified.
• Implements IT project management standards in the organization.
• Mentors other IT project managers on strategies for ensuring the effective management of resources, time, cost, quality, risk and communications.