The Library of Parliament is a non-partisan organization that supports Canadian parliamentary democracy and provides a stimulating and rewarding work environment. We recognize that our employees are our most important asset, which is why we offer excellent benefits, a minimum of four weeks’ vacation leave, flexible work schedule options, a 35-hour work week, learning opportunities to support professional and career development, competitive salaries and more!

The Library of Parliament believes that the excellence for which it is known is enhanced by nurturing an inclusive workplace that embraces diversity, values differences and supports the full participation of all employees. The Library is committed to creating and maintaining a diverse workforce reflecting the communities in which we live and work, the clients with whom we work, and Canadian society as a whole.

The Communications team is responsible for protecting the reputation of the Library, for raising profile of the Library, and for providing expert communications advice, support and services. The team is accountable for the Library’s internal and external
communications channels, and has overall responsibility for the vision and strategy for the Library’s web resources.

We are currently looking for candidates to staff the following position: Manager, Communications and Content Design.

The Manager, Communications and Content Design provides tactical leadership by actualizing the organization’s vision and strategy for communications, graphic design and branding. The incumbent is a subject matter expert in the field of communications and branding and assists the Senior Director, Communications in providing communications advice and solutions on sensitive issues and challenges, while also overseeing a team of graphic designers and communications advisors.

Manager, Communications and Content Design

Office of the Parliamentary Librarian

Indeterminate Position

MPA-6 ($109,303 - $134,455)
Bilingual staffing – imperative: (CBC/CBC)

For the purposes of this selection process, the competencies listed in the attached Competency Profile will be evaluated.

Note: While this position is eligible for part-time telework, regular on-site presence is required at Library of Parliament workplaces located in the National Capital Region.

The following knowledge criteria will also be evaluated:

  • Significant* and in-depth knowledge of best practices and trends in communications and branding
  • Knowledge of theories and principles of graphic design 

To be considered, candidates must have:

  • Post-secondary accreditation in a field related to the duties of the position.
  • Significant* experience in providing communications advice and solutions to senior management on sensitive issues and challenges.
  • Recent and significant* experience in the management of a team of employees, including managing workload, setting objectives, and managing performance.
  • Experience overseeing and managing the planning, integration and delivery of communications and/or graphic design advice, services and products.
  • Excellent communications skills, interpersonal skills and negotiation skills.

Assets:

  • Experience managing both unionized and non-unionized employees
  • Experience acting as Spokesperson for an organization

* Recent experience is defined as within the past five (5) years. Significant is defined as the depth and breadth of experience or knowledge normally associated with having performed a broad range of various complex related activities acquired over a minimum of five (5) years. 

Candidates retained in this selection process will be required to obtain successfully:

  • A second-language evaluation (Bilingual staffing – imperative: CBC/CBC)
  • A pre-employment screening
     

Additional Information:

  • This selection process is open to the public.
  • This selection process will include a second-language evaluation, a written qualifying exam and an interview. The interview will consist of behavioural, situational and knowledge-based questions. Candidates will be required to pass each stage in order to move to the next stage of the selection process.
  • The Library of Parliament welcomes all candidates to apply and encourages applications from Indigenous persons, racialized persons, 2SLGBTQI+ persons, and persons with disabilities for this position.
  • We are committed to providing an inclusive and barrier-free work environment, starting with the staffing process. If you require accommodations during any phase of the evaluation process, please contact us at LOPCareers-CarrieresBDP@parl.gc.ca.
  • Qualified candidates from this selection process may be considered for determinate or indeterminate positions at the Library of Parliament that require similar knowledge and/or competencies.
  • Education and experience requirements will be used to determine which candidates will be asked to participate in the next stage of the selection process.
  • Satisfactory references and proof of education are essential conditions of appointment.
  • Travel and relocation expenses are the responsibility of the candidates.
  • Only those legally permitted to work in Canada can participate in this selection process.
     

Apply no later than  April 28, 2024 11:59 PM  Eastern Time.

To apply, please send us your curriculum vitae, along with a covering letter indicating how you meet each of the education and experience requirements of the position. 

Please quote your full name and 24-LOP-6 in your documents and in the subject line of your email.

Send your application by email at LOPCareers-CarrieresBDP@parl.gc.ca.

Questions? Contact Human Resources at 613-617-0943 or LOPCareers-CarrieresBDP@parl.gc.ca.

We thank you for your interest. Please note that only those selected for further consideration will be contacted.
 

Competency Profile for Management – Manager
 
ADAPTABILITY
Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups

Level 4:    Adapts plans and goals.
•    Adapts organizational or project plans to meet new demands and priorities.
•    Revises project goals when circumstances demand it.
•    Responds quickly to shifting opportunities and risks.

CLIENT FOCUS
Providing service excellence to internal and/or external clients, addressing immediate and evolving client needs

Level 4: Provides seasoned advice.
•    Acts as a seasoned advisor, providing independent opinion on complex client problems and novel initiatives, and assisting with decision-making.
•    Encourages clients to consider difficult issues when it is in their best interests.
•    Advocates on behalf of clients to more senior management, identifying approaches that meet clients’ needs as well as those of the organization.

EXEMPLIFYING INTEGRITY
Treating others fairly, honestly and respectfully, furthering the integrity of the organization and its relationships of trust within the work environment and in the broader community

Level 3: Proactively identifies and balances ethical issues across teams and functions.
•    Promotes the discussion of practical and relevant ethical dilemmas within the work environment and appropriate behaviours to deal with them.
•    Maintains the status of ethics as compulsory in the organization by holding everyone accountable.
•    Develops metrics to track initiatives related to the Library’s Values and Ethics Code.
•    Monitors the work environment to identify and address ethical issues that could negatively affect the organization or stakeholders.
 
MANAGING PEOPLE
Managing others to ensure their work contributes to organizational goals by developing individuals, building teams, resolving conflicts and applying workplace policies

Level 3: Builds and manages teams, implementing people management strategies.
•    Balances the needs of employees and the interests of the organization.
•    Supports employees’ career plans and learning opportunities.
•    Applies company policies and procedures in managing direct reports’ performance.
•    Shares own knowledge and experience to support others in achieving their personal and business objectives.
•    Coaches colleagues in technical areas, identifying training and development needs to support professional growth.

DECISION-MAKING
Applying critical thinking, good business sense and organizational values to make decisions involving varying levels of risk and ambiguity

Level 3: Makes decisions in unclear situations.
•    Applies guidelines and procedures that leave considerable room for discretion and interpretation.
•    Makes decisions based on partially defined factors and incomplete information.
•    Involves the right people in the decision-making process, when applicable.
•    Foresees longer-term implications of decisions that are not readily apparent.
•    Selects new information to share with key stakeholders to enhance their understanding and help with decision-making.
•    Considers emerging opportunities and risks to construct defensible options.

ACHIEVEMENT ORIENTATION
Focusing efforts on achieving high-quality results consistent with the organization’s standards

Level 4: Improves organizational performance.
•    Sets highly challenging, but attainable, goals for own organizational area.
•    Assesses group performance against goals to identify areas for improvement.
•    Improves inefficient or ineffective work processes.
•    Adopts positive motivational approaches, tailored to diverse individuals and groups, to help staff improve performance and maximize results achieved.
•    Encourages responsible risk-taking to achieve high-quality results 

COMMUNICATION
Communicating clearly and respectfully with different audiences, both orally and in writing

Level 3: Adapts communication.
•    Tailors communication (e.g., content, style, tone and medium) to diverse audiences and readerships.
•    Reads cues from diverse audiences to assess when and how to change planned communication approach to deliver message effectively.
•    Communicates with varying organizational levels, sometimes on the spot.
•    Recognizes others’ complex or underlying needs, motivations or concerns, communicating effectively despite the sensitivity of the situation.
•    Conveys important nuances and context to facilitate understanding of the message or material.

ORGANIZATIONAL AWARENESS
Understanding the workings, structure, culture and distribution of power within and beyond the organization and for Parliament as a whole, and applying this understanding to solve problems and achieve desired outcomes

Level 3: Understands and applies organizational culture, climate and power dynamics.
•    Achieves satisfactory solutions based on an understanding of issues and culture in own and other organizations.
•    Recognizes what is and is not acceptable or possible at certain times given the organizational culture, climate and power dynamics.
•    Anticipates outcomes based on an understanding of organizational culture and power dynamics.
•    Explains how organizational decisions are made and who makes and influences them.
•    Applies an understanding of the roles people play in the organization to form alliances and achieve results.

RESILIENCE
Staying energized, productive and focused in the face of challenges, ambiguity, change or strenuous demands, and creating a supportive environment that helps others become more resilient and productive

Level 4: Proactively assists others in dealing with strenuous work demands.
•    Provides advice and guidance to others to assist them in coping with difficult or demanding situations.
•    Creates a work environment in which wellness and balance are valued.
•    Helps others retain a balanced perspective and remain energized, in the face of ongoing or frequent situations involving high-level stress.