The Library of Parliament is a non-partisan organization that supports Canadian parliamentary democracy and provides a stimulating and rewarding work environment. We recognize that our employees are our most important asset, which is why we offer excellent benefits, a minimum of four weeks’ vacation leave, flexible work schedule options, a 35-hour work week, learning opportunities to support professional and career development, competitive salaries and more!

The Library of Parliament believes that the excellence for which it is known is enhanced by nurturing an inclusive workplace that embraces diversity, values differences and supports the full participation of all employees. The Library is committed to creating and maintaining a diverse workforce reflecting the communities in which we live and work, the clients with whom we work, and Canadian society as a whole.

Corporate Services provides support and services to the Library of Parliament in the areas of human resources, finance, materiel management, corporate planning and information technology.

We are currently looking for candidates to staff the following position: Coordinator, Security and Administrative Services (Determinate position).

The Coordinator, Security and Administrative Services coordinates security, accommodations and administrative services including parking, mail, and other tenant services; processes employee screening and fingerprinting services; and maintains a variety of security and administrative systems, databases and records for the Library of Parliament (LOP).

COORDINATOR, SECURITY AND ADMINISTRATIVE SERVICES

CORPORATE SERVICES
FINANCE AND ADMINISTRATION

Determinate 12 Months Position / Acting Position / Secondment

CGS-6 (59,072-$68,983)
Bilingual staffing – imperative: (BBB/BBB)

For the purposes of this selection process, the competencies listed in the attached Competency Profile will be evaluated.

Note:  While this position is eligible for part-time telework, regular on-site presence is required at Library of Parliament workplaces located in the National Capital Region.
* The salary scale is based on 2019 rates 

The following knowledge criteria will also be evaluated:
• Teamwork and collaboration skills to lead and coordinate logistics and deliverables in a cross-functional environment;
• Client service orientation to ensure that services are delivered in a method and format that is best suited to clients' needs and accordance with policies and procedures.

To be considered, candidates must have:
• A post-secondary degree in a field related to the duties of the position, OR an acceptable combination of education, training and relevant experience
• Experience in data entry, manipulation and retrieval techniques using a variety of automated systems and software such as word processing, spreadsheets and databases to input data, generate reports and maintain files;
• Writing skills to provide input to standards, procedures, guidelines and reports.

Asset(s):
• Experience in security practices, security systems operations, technologies, applications and procedures and fire protection and detection systems to coordinate security operations
• Experience in administrating tenant services standards and practices to coordinate moves, accommodation requests, the delivery of mail, control and disposal of materiel assets and to resolve problems and liaise with clients, Public Services and Procurement Canada, and private sector landlords

Candidates retained in this selection process will be required to obtain successfully:
• A second-language evaluation (Bilingual staffing – imperative: BBB/BBB)
• A pre-employment screening

Additional Information:
• The Library of Parliament welcomes all candidates to apply and encourages applications from Indigenous persons, racialized persons, 2SLGBTQI+ persons, and persons with disabilities for this position.
• This selection process is open to the public.
• This selection process may include a second-language evaluation, a written qualifying exam and an interview. The interview will consist of behavioural, situational and knowledge-based questions. Candidates will be required to pass each stage in order to move to the next stage of the selection process.
• We are committed to providing an inclusive and barrier-free work environment, starting with the staffing process. If you require accommodations during any phase of the evaluation process, please contact us at LOPCareers-CarrieresBDP@parl.gc.ca. 
• Qualified candidates from this selection process may be considered for determinate or indeterminate positions at the Library of Parliament that require similar knowledge and/or competencies.
• The vaccination requirement for employees of the Library of Parliament established by the Policy on COVID-19 Vaccination was suspended. The Library of Parliament will continue to follow the situation closely, and should the epidemiological conditions change, we will assess whether there is a need to reinstate the vaccination policy and the associated essential condition of employment applicable to indeterminate, determinate, student and intern hiring.
• Education and experience requirements will be used to determine which candidates will be asked to participate in the next stage of the selection process.
• Satisfactory references and proof of education are essential conditions of appointment.
• Travel and relocation expenses are the responsibility of the candidates.
• Only those legally permitted to work in Canada can participate in this selection process.

Apply no later than  October 16, 2023 11:59 PM  Eastern Time.

To apply, please send us your curriculum vitae, along with a covering letter indicating how you meet each of the education and experience requirements of the position. 

Please quote your full name and 23-LOP-304 in your documents and in the subject line of your email.

Send your application by email at LOPCareers-CarrieresBDP@parl.gc.ca. 

Questions? Contact Human Resources at LOPCareers-CarrieresBDP@parl.gc.ca. 

We thank you for your interest. Please note that only those selected for further consideration will be contacted.

Competency Profile for Tenant and Security Services – Tenant Services Coordinator

ADAPTABILITY

Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups

Level 3: Adapts to widely varying needs.
• Adapts to new ideas and initiatives across a wide variety of issues or situations.
• Supports major changes that challenge traditional ways of operating.
• Adapts interpersonal style to highly diverse individuals and groups in a range of situations.
• Adapts own plans and priorities in anticipation of change.

CLIENT FOCUS

Providing service excellence to internal and/or external clients, addressing immediate and evolving client needs

Level 3:  Provides added value.
• Looks for ways to add value beyond clients’ immediate requests.
• Addresses underlying and  long-term client needs.
• Enhances client service delivery systems and processes.
• Anticipates clients’ upcoming needs and concerns.

EXEMPLIFYING INTEGRITY

Treating others fairly, honestly and respectfully, furthering the integrity of the organization and its relationships of trust within the work environment and in the broader community

Level 1:  Acts in fair and ethical manner toward others.
• Treats everyone equally with fairness, honesty and respect all the time.
• Refrains from behaviour or language that is exclusionary or offensive.
• Focuses on organizational success rather than personal gain.
• Follows through consistently on promises and commitments made to others.
• Presents facts and circumstances transparently, no matter how difficult the facts may be.
• Guards confidential and sensitive information, passing it on only to those that need to know.
• Maintains ethical principles even in the most challenging circumstances.

TECHNICAL AND FUNCTIONAL CAPABILITY

Understanding and applying technical and functional knowledge and skills to accomplish work objectives, while keeping up to date with new developments in the subject area and continuing to enhance skills

Level 3:  Demonstrates intermediate knowledge and ability.
• Follows standard procedures, where applicable, for common tasks.
• Applies technical and functional knowledge and skills in a range of typical situations, with minimal or no guidance.
• Seeks support and guidance from superiors when encountering novel or more complex situations.

ATTENTION TO DETAIL

Working in a conscientious, consistent and thorough manner to ensure accuracy and the quality of work products and services delivered

Level 2:  Recognizes less obvious information.
• Verifies assumptions and information before accepting them.
• Seeks out others to check or review own work.
• Reviews all relevant information or aspects of a situation before taking action or making a decision.

INITIATIVE

Dealing with situations and issues proactively and persistently, seizing opportunities that arise

Level 3:  Addresses imminent issues or opportunities (“imminent” does not necessarily mean that a crisis is involved).
• Takes action to avoid an imminent problem.
• Capitalizes on an imminent opportunity.
• Suggests ways to achieve better results or add value beyond the current situation.
• Perseveres in seeking opportunities to advance organizational objectives in the near term. 

NETWORKING

Establishing, sustaining and fostering professional contacts to build, enhance and connect networks for work purposes

Level 2:  Nurtures contacts.
• Nurtures existing contacts by proactively sharing information, best practices, and respective interests and areas of expertise.
• Builds rapport with contacts by identifying and drawing inferences from shared interests.
• Suggests possible collaborative efforts with contacts.
• Seeks to identify shared interests with contacts.

DECISION MAKING

Applying critical thinking, good business sense and organizational values to make decisions involving varying levels of risk and ambiguity

Level 2:  Makes decisions by interpreting guidelines and policies.
• Applies guidelines and procedures that require some interpretation in dealing with exceptions.
• Makes straightforward decisions based on information that is generally adequate.
• Compares the importance of various factors on specific aspects of an issue.
• Recognizes when analysis is sufficient to proceed with making a good decision.
• Identifies potential implications of own decisions.

TEAMWORK

Working collaboratively with others to achieve organizational goals

Level 2:  Proactively assists and involves others.
• Initiates collaboration with others.
• Assumes additional responsibilities to facilitate the achievement of team goals.
• Seeks input from other team members on matters that affect them.
• Provides input to other team members as needed.