Employment opportunities at the Library of Parliament

For the purposes of this selection process, the competencies listed in the attached Competency Profile will be evaluated.

_{Note: While this position is eligible for part-time telework, regular on-site presence is required at Library of Parliament workplaces located in the National Capital Region}

The following knowledge criteria will also be evaluated:

• Significant* and in-depth knowledge of best practices and trends in website creation and management 
• Knowledge of content management systems
• Knowledge of project management theories and principles

To be considered, candidates must have:

• Post-secondary accreditation in a field related to the duties of the position, OR an acceptable combination of relevant education, training and experience 
• Recent and significant experience* in the management of websites or web programs
• Experience leading large or complex projects involving multiple stakeholders
• Excellent communications skills, interpersonal skills and negotiation skills

_{*Significant is defined as the depth and breadth of experience or knowledge normally associated with having performed a broad range of various complex related activities acquired over a minimum of five years. Recent experience is defined as within the past 5 years.} 

Candidates retained in this selection process will be required to obtain successfully:

• A second-language evaluation (Bilingual staffing – imperative: CBC/CBC)
• A pre-employment screening

Additional Information:

• This selection process is open to the public.
• This selection process may include a second-language evaluation, a written qualifying exam and an interview. The interview will consist of behavioural, situational and knowledge-based questions. Candidates will be required to pass each stage in order to move to the next stage of the selection process.
• We are committed to providing an inclusive and barrier-free work environment, starting with the staffing process. If you require accommodations during any phase of the evaluation process, please contact us at LOPCareers-CarrieresBDP@parl.gc.ca.
• Qualified candidates from this selection process may be considered for determinate or indeterminate positions at the Library of Parliament that require similar knowledge and/or competencies.
• The vaccination requirement for employees of the Library of Parliament established by the Policy on COVID-19 Vaccination was suspended. The Library of Parliament will continue to follow the situation closely, and should the epidemiological conditions change, we will assess whether there is a need to reinstate the vaccination policy and the associated essential condition of employment applicable to indeterminate, determinate, student and intern hiring.
• Education and experience requirements will be used to determine which candidates will be asked to participate in the next stage of the selection process.
• Satisfactory references and proof of education are essential conditions of appointment.
• Travel and relocation expenses are the responsibility of the candidates.
• Only those legally permitted to work in Canada can participate in this selection process.

Apply no later than  June 11, 2023 11:59 PM  Eastern Time.

To apply, please send us your curriculum vitae, along with a covering letter indicating how you meet each of the education and experience requirements of the position. 

Please quote your full name and 23-LOP-52 in your documents and in the subject line of your email.

Send your application by email at LOPCareers-CarrieresBDP@parl.gc.ca.

Questions? Contact Human Resources at 613-617-0943 or LOPCareers-CarrieresBDP@parl.gc.ca.

We thank you for your interest. Please note that only those selected for further consideration will be contacted.

Competency Profile for Communications – Program Manager

ADAPTABILITY
Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups.

Level 4:  Adapts plans and goals.
• Adapts organizational or project plans to meet new demands and priorities.
• Revises project goals when circumstances demand it.
• Responds quickly to shifting opportunities and risks.

CLIENT FOCUS
Providing service excellence to internal and/or external clients, addressing immediate and evolving client needs.

Level 4:  Provides seasoned advice.
• Acts as a seasoned advisor, providing independent opinion on complex client problems and novel initiatives, and assisting with decision-making.
• Encourages clients to consider difficult issues when it is in their best interests.
• Advocates on behalf of clients to more senior management, identifying approaches that meet clients’ needs as well as those of the organization.

EXEMPLIFYING INTEGRITY
Treating others fairly, honestly and respectfully, furthering the integrity of the organization and its relationships of trust within the work environment and in the broader community.

Level 1:  Acts in fair and ethical manner toward others.
• Treats everyone equally with fairness, honesty and respect all the time.
• Refrains from behaviour or language that is exclusionary or offensive.
• Focuses on organizational success rather than personal gain.
• Follows through consistently on promises and commitments made to others.
• Presents facts and circumstances transparently, no matter how difficult the facts may be.
• Guards confidential and sensitive information, passing it on only to those that need to know.
• Maintains ethical principles even in the most challenging circumstances.
  
ATTENTION TO DETAIL
Working in a conscientious, consistent and thorough manner to ensure accuracy and the quality of work products and services delivered

Level 4:  Identifies relevant information.
• Identifies relevant and irrelevant information when reading complex documents under tight deadlines.
• Maps out all the logistics and details of a situation to ensure smooth and flawless implementation.
• Coaches others on methods and tools to ensure the accuracy of work.

COMMUNICATION
Communicating clearly and respectfully with different audiences, both orally and in writing

Level 4:  Communicates complex messages.
• Communicates complex issues to widely varying audiences, in a clear and credible manner.
• Handles difficult on-the-spot questions (e.g., from senior executives, public officials, interest groups or the media).
• Secures support for ideas or initiatives through high-impact communication.
• Writes on complex and highly specialized issues (e.g., policy, law, science, economics, international affairs, parliamentary procedure).
• Evaluates written material to ensure accuracy, clarity and influence, making changes when necessary.

TECHNICAL AND FUNCTIONAL CAPABILITY
Understanding and applying technical and functional knowledge and skills to accomplish work objectives, while keeping up to date with new developments in the subject area and continuing to enhance skills

Level 4:  Demonstrates advanced knowledge and ability.
• Deals with new or complex issues in the technical or functional area.
• Adapts approaches in novel situations.
• Explains advanced or complex concepts and methods.
• Guides others in the technical or functional area.
• Makes recommendations on the best course of action in complex situations.
 
ORGANIZATIONAL AWARENESS
Understanding the workings, structure, culture and distribution of power within and beyond the organization and for Parliament as a whole, and applying this understanding to solve problems and achieve desired outcomes

Level 3:  Understands and applies organizational culture, climate and power dynamics.
• Achieves satisfactory solutions based on an understanding of issues and culture in own and other organizations.
• Recognizes what is and is not acceptable or possible at certain times given the organizational culture, climate and power dynamics.
• Anticipates outcomes based on an understanding of organizational culture and power dynamics.
• Explains how organizational decisions are made and who makes and influences them.
• Applies an understanding of the roles people play in the organization to form alliances and achieve results.

THINKING STRATEGICALLY
Seeing and synthesizing different aspects of an issue, examining the full range of options and outcomes, and building frameworks to guide analysis and action

Level 2:  Integrates and interprets broad and complex issues.
• Integrates and interprets multi-faceted information from varied sources on a range of complex issues.
• Recommends optimal approaches to address critical issues in the immediate and medium term.
• Recognizes the need for a modified approach to data and information gathering and analysis.
• Articulates the impact of own work on organizational strategy and vice versa.
• Identifies implications of own analysis (e.g., potential impact on certain stakeholders).
• Anticipates how others in own and other affected organizations will respond to and use the data and information generated.

PLANNING AND ORGANIZING
Making and following plans and allocating resources effectively to reach goals that are central to organizational success

Level 3:  Plans and organizes major activities.
• Identifies various resources needed (e.g., different types of expenditures; different skill mixes).
• Produces realistic and achievable work plans.
• Develops back-up plans to handle potential obstacles.
• Breaks activities into smaller components to facilitate completion.
• Renegotiates commitments or deadlines as circumstances dictate, keeping management informed of expected completion.
• Evaluates the extent to which objectives have been achieved.